Medical Assistant

The Medical Assistant Program prepares students for entry level employment in a physician’s clinic or a variety of other healthcare settings. Program graduates will have the academic, administrative and clinical skills necessary for an allied health care professional. Courses cover anatomy, physiology, and medical terminology, as well as, computers, office procedures, communications, psychology and mathematics. Those training in the Medical Assisting Program will find occupations involved within various aspects of health care in clinics and physicians’ offices. The medical assistant performs a variety of clinical and administrative duties.

Clinical duties may include: assisting physicians and preparing patients for examinations; taking and recording vital signs and medical histories; performing venipuncture, spirometry, and electrocardiograms; and preparing, administering, and documenting medications; collecting and processing specimens.

Administrative duties may include: scheduling and receiving patients; maintaining medical records; handling telephone calls; corresponding authorizations and reports; and insurance and billing matters.

Students are prepared to function under the supervision of a licensed provider. The program is designed to correlate classroom and laboratory experience with practical experience in health care facilities. The program is accredited by National Center for Competency Testing (NCCT) and when students complete the program they are eligible to apply for National Certification which is required by many healthcare facilities.

Program Outcomes

Upon completion of the Medical Assistant Training Program students will have the resources to:

  • Interact in a caring and respectful manner with patients, families, and the health care team.

  • Establish and manage office procedures and implement medical documentation systems using appropriate medical terminology.

  • Perform the administrative business tasks required in a medical office.

  • Assist the physician and other members of the health careteaminclinicalproceduresrelatedtothe examination and treatment of patients.

  • Comply with quality assurance requirements in performing clinical laboratory procedures.

  • Perform common diagnostic procedures under a licensed health care provider to ensure patient comfort and safety.

    Pre-requisites: High School Completion or GED; placement in Writing 121 or completion of WR 115 and RD 115 with a C or better; and placement in MTH 20 or higher.

Other Requirements

Once conditionally admitted, students will be required to complete various state and program requirements such as a criminal background check, immunizations and drug screening. For more information contact the Health and Human Service Department and/or Academic Advising.

Degrees and Certificates

Classes

NCMA 101 : Body Structure & Function I

Explores medical terminology in its proper context. Includes form and function of the human body in health and disease and basic word structure. Reviews select body system including: their components, basic structure and function to be able to apply medical terminology skills in the clinical setting.

Credits

4

Prerequisites

Equivalent placement test scores also accepted.

  • Define basic combining word forms, suffixes, prefixes and demonstrate how to build medical words.
  • Define terms that apply to the structural organization of the human body.
  • Locate and identify terms that describe positions, directions and planes of the body.
  • Correctly describe locations, structure and functions of each organ of the following systems:
    • integumentary, digestive, urinary, female reproductive and male reproductive.

NCMA 102 : Clinical Procedures I

Develop communication and technical skills used in a medical office setting.

Credits

4

Prerequisites

Equivalent placement test scores also accepted.

  • Apply principles of aseptic technique and infection control.
  • Obtain and document a patient history and vital signs.
  • Prepare and maintain examination and treatment areas, and patients for examination, procedures and treatments.
  • Recognize and adhere to legal guidelines and ethical principles for medical assisting.
  • Recognize and respect cultural diversity by using effective and appropriate verbal and written communication.
  • Receive, organize, prioritize, and transmit information.

NCMA 103 : Office Skills for the Medical Office

Introduces entry level office procedures. Includes: telephone techniques, patient scheduling, office organization, office communication, the use of office machinery, computer systems, patient medical records, software and billing, coding and insurance procedures, while providing for patient privacy and confidentiality.

Credits

5

Prerequisites

Equivalent placement test scores also accepted.

  • Apply and use proper telephone etiquette, including scheduling, patient triage, prior authorizations for insurance, and referrals.
  • Apply a basic understanding of office communication including verbal and written communication.
  • Correctly use office machinery including fax machines, copy machines, multi-line phone systems, computers, etc. while providing for patient privacy and confidentiality.
  • Display the ability to work as a team and resolve conflicts in a positive, professional manner.
  • Show evidence of mastery of basic billing, coding and insurance procedures, the basic foundation of banking and financial records and processes, and the ability to assemble and file in both paper and electronic patient medical records.

NCMA 111 : Body Structure and Function II

Explores medical terminology in its proper context. Includes form and function of the human body in health and disease and basic word structure. Reviews select body system including: their components, basic structure and function to be able to apply medical terminology skills in the clinical setting.

Credits

4

Prerequisites

Equivalent placement test scores also accepted.

  • Define basic combining word forms, suffixes, prefixes and demonstrate how to build medical words.
  • Define terms that apply to the structural organization of the human body.
  • Locate and identify terms that describe positions, directions and planes of the body.
  • Correctly describe locations, structure and functions of each organ of the following systems:
    • nervous, cardiovascular, respiratory, blood, lymphatic and immune, musculoskeletal, sensory, and endocrine and the area of psychiatry.

NCMA 112 : Clinical Procedures II

Continues to develop communication and technical skills used in a medical office and clinic setting.

Credits

4

Prerequisites

Equivalent placement test scores also accepted.

  • Comply with quality assurance practices for medical offices.
  • Perform selected diagnostic tests; screen and report test results.
  • Correctly assist with examinations, procedures, and treatments.
  • Recognize and respond appropriately to emergencies.
  • Prioritize and perform multiple tasks, managing time effectively.
  • Use effective verbal and written communication, adapting communication to individual’s ability to understand and modify teaching methods to client needs.
  • Receive, organize, prioritize, and transmit medical information adhering to legal and ethical principles.

NCMA 113 : Clinical Practicum I

Provides opportunities to practice direct care to patients and support office functions in a medical setting.

Credits

4

Prerequisites

Equivalent placement test scores also accepted.

  • Complete administrative tasks including scheduling and monitoring office or clinic appointments.
  • Prepare and assist with selected examinations, procedures and treatments.
  • Provide care that encompasses compassion, empathy, and respect of cultural diversity.
  • Utilize therapeutic and professional communication techniques in the clinical setting with patients, peers, and health care team members.
  • Utilize basic patient teaching techniques when communicating with clients.
  • Present self in both appearance and behavior appropriate for a professional medical assistant in compliance with OCCC and facility policies.
  • Adhere to ethical and legal principles guiding practice as a medical assistant.

NCMA 123 : Medical Assistant Clinical Practicum II

Provides opportunities to practice direct care to patients and support office functions in a medical setting.

Credits

5

Prerequisites

Equivalent placement test scores also accepted.

  • Complete administrative tasks such as scheduling and monitoring office or clinic appointments.
  • Prepare and maintain examination and treatment area and assist with selected examinations, procedures and treatments.
  • Make decisions regarding patient care based on professional values and complying with legal/ethical standards.
  • Use therapeutic and professional communication techniques in the clinical setting with patients, peers, and coworkers.
  • Implement patient education plans incorporating culture, learning needs and ability to learn.
  • Adhere to ethical and legal principles guiding practice as a medical assistant.
  • Collaborate with members of the health care team for assigned patients.

NCMA 125 : Pharmacology for Medical Assistants

Includes basic principles and practice of pharmacology and administering drugs, identifying roles and responsibilities of the medical assistant in safely administering selected medications by various routes. Covers medications related to each of the following classifications: vitamins, minerals and herbs, skin, nervous system, urinary system, gastrointestinal system, anti-infective analgesics, sedatives and hypnotics, psychotropic meds, musculoskeletal, anticonvulsants, reproductive system, cardiovascular, and respiratory.

Credits

3

Prerequisites

Equivalent placement test scores also accepted.

  • Demonstrate an understanding of basic principles of pharmacology, uses, side effects, contraindications, and patient education pieces for each of the classifications of medications to include:  vitamins, minerals and herbs, skin, nervous system, urinary system, gastrointestinal system, anti-infective, analgesics, sedatives and hypnotics, psychotropic meds, musculoskeletal, anticonvulsants, reproductive system, cardiovascular, and respiratory.
  • Evaluate and review the legal aspects of administering medications, and the roles and responsibilities. of the medical assistant.
  • Differentiate between chemical, generic, and trade names of drugs.
  • Locate and use various resources to obtain information regarding medication administration.
  • Accurately calculate drug dosages; accurately and safely administer medications by oral, parenteral, topical, and rectal routes to clients of all ages.
  • Accurately maintain medication and immunization records.